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Booking Terms and Conditions

1. Bookings without deposit are limited to 1-hour slot only. Management may accept bookings for more than 1-hour without any deposit but reserves the right to release any of the additional hour of the booked slot to others without providing any reason whatsoever.

2. All advance bookings not confirmed by bookers will be released by the Management. We strongly advise bookers to verify with our Call Centre at 0192036553 prior to playing. Any non-reply on confirmation follow-up from our Call Centre (either via calls or sms) will be treated as cancellation of booking and the slot will be released to others.

3. Management reserves the right to release any bookings if bookers are not be in court after 15 minutes.

4. Late arrivals would be still be charged full amount of the booked period. Any extension is purely at the discretion of the Management.

5. Full payment must be made before playing for bookings of more than 1 hour.

6. Should there be any clash in the booking, the Management will give priority to those that have paid deposit. Any appeal will not be considered.

7. The Management reserves the right to change the bookings accordingly without justifying to the bookers. Ample notice will be dessiminated to the bookers if needed.

8. Block-booking would only be accepted only when deposit is duly paid. Minimum of 50% deposit must be paid during the booking & the remaining 50% is to be paid prior to playing.

9. All deposits placed are not refundable. Late turnups will result in cancellation of bookings and the deposits will not be refunded. Changing of slot for bookings with earlier placed deposits can be done solely at discretion of the Management.

10. All bookings must be made via our Call Centre at 0192036553 or email at booking@totalfutsal.com.my. At any time if the Call Centre cannot be reached or are not unanswerable, kindly leave message via voicemail or sms us the following details to facilitate your booking:-
i) your name
ii) phone number (mobile)
iii) date & the slot required
Our Call Centre will then return call immediately to confirm on your booking.

11. For tournaments or bookings of more than 5 hours, please enquire for special rates at our Call Centre at 0192036553 or booking@totalfutsal.com.my.

12. Management reserves the right to blacklist any bookers that cause trouble / ruckus or missbehaved while playing futsal at our venue. Management will not provide any reason whatsoever or justify for any blacklisting carried out.

THE MANAGEMENT

download Booking Terms & Conditions below:

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Booking TnC.pdf97.62 KB

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